NComputing

Compute Smartly

vSpace PRO

Annual Maintenance Plan

Applies to the following thin clients: L400, L350, L300, L250, L300; M300, MX100D, MX100S; RX300, RX300+ and RX420(vSpace)

 
 

 

FREE for qualified users

You may use vSpace Pro LTS for free if all of your compatible NComputing devices were manufactured after January 1st, 2015. If you have older devices you must comply with one of the following conditions:

  • Option 1: Purchase vSpace Pro AMP licensing for all of your compatible NComputing devices regardless of manufacture date. You can then use vSpace Pro Enterprise or LTS.
  • Option 2: Purchase vSpace Pro Legacy Device licensing (vSpacePro-Old-1A) for all of your devices manufactured before January 1st, 2015. This will permit use of vSpace Pro LTS, but does not include any of the benefits of AMP.

Free access includes the following:

  • Software updates
  • Firmware updates for supported thin clients
  • 24/7 access to documentation and self-help libraries
  • Management Portal access
  • 3 lifetime support tickets
 

 

vSpace Pro AMP

  • $15*
    Per device, billed annually.
    (Purchase SKU: NC-AMP-1a)

AMP compliance adds the following benefits

  • Use of vSpace Pro Enterprise
  • Latest Windows OS support including Windows Server 2019, 2022 and Windows 11
  • Support for the new UXP Turbo protocol to deliver PC-like performance for 3D rendering, browser scrolling, video playback and multimedia-intensive applications on supported clients.
  • Scalability for large deployments
  • Access to latest features
  • Native webcam support with RX-series thin clients for video conferencing
  • Support for next-generation endpoints including RX-RDP+, LEAF OS and RX420(RDP)
  • Built-in vCAST Streaming technology for both Chrome and Microsoft Edge Browser
  • Extensive USB peripheral support
  • Health Monitoring for your servers 

Enhanced Support

  • Unlimited access to Knowledge Base
  • Web-based ticket support (up to 5 per month)
  • Critical Issue maximum response time: 2 business days

NComputing Legacy Device Support  

Complementary licenses

  • PMC Endpoint Manager
  • AMP subscriptions for 100 or more devices get 5 free vSpace Pro Client software licenses (effective June 1, 2024, a $250 value)**

* Price may differ by country. Excludes local taxes. 100% coverage required.

** Applicable with the purchase of 1, 3 or 5 year AMP license types (NC-AMP-1A, NC-AMP-3A, and NC-AMP-5A). Must maintain AMP compliance with 100 or more AMP licenses..