The RX420(RDP) thin client is built on the Raspberry Pi 4 platform, fully optimized for RDP achieving compelling performance and value. Designed and optimized specifically for Microsoft Azure Virtual Desktop (AVD), Microsoft RDS, VERDE VDI, and vSpace Pro Enterprise, the RX420(RDP) is cloud-ready and provides a rich PC-like experience.

RX420(RDP) features native dual display, full-screen, full-motion HD multimedia playback with Microsoft RemoteFX support, built-in dual-band 2.4/5 GHz Wi-Fi connectivity and transparent USB redirection for unparalleled peripheral support.

RX420(RDP) configuration and firmware updates can be remotely managed by the IT admin. The RX420(RDP) provides a simple to deploy, centrally managed, high performance virtual desktop, perfect for use in SMB and SME organizations with Microsoft Windows Server or VDI infrastructure.

The only difference between these devices is RAM. RX420 has 2GB of RAM and is sufficient for normal operation. RX440 has 4GB of RAM, and is recommended for use cases that rely heavily on the local Chromium browser with multiple open tabs.

For virtualization, 2GB of RAM is plenty and is the standard amount in all of the RX-420 devices. In certain circumstances, more RAM can be advantageous, specifically if your use case requires heavy use of the local Chromium browser. An example of this would be keeping many browser tabs open at once, playing multimedia content, or accessing the web version of Microsoft Teams for video calls. For these cases we have the RX-440 devices. These devices are identical to RX-420 except for the inclusion of 4GB of RAM. These devices are available for direct order only. For more information, please contact your NComputing representative.

The only difference between these devices is RAM. RX420 has 2GB of RAM and is sufficient for normal operation. RX440 has 4GB of RAM, and is recommended for use cases that rely heavily on the local Chromium browser with multiple open tabs.

RX420(RDP), powered by Raspberry Pi 4, provides native dual display and premium performance for customers with Microsoft AVD, RDS, VERDE VDI & Remote Access or vSpace Pro deployments, and with integrated local Chromium browser support. RX420(RDP) comes with integrated dual-band 2.4/5GHz Wi-Fi and Gigabit Ethernet.

RX-RDP+ thin clients is built on the Raspberry Pi 3+ platform providing great performance and value based on a single display for customers with Microsoft AVD, RDS, VERDE VDI & Remote Access, and vSpace Pro deployments. RX-RDP+ comes with integrated dual-band 2.4/5GHz Wi-Fi and Gigabit Ethernet.

RX-RDP, powered by Raspberry Pi3, provides single display and delivers the perfect balance of functionality for customers with Microsoft RDS or VERDE VDI deployments.  RX-RDP comes with integrated 2.4 Wi-Fi and 10/100 Ethernet. RX-RDP can be extended to dual display via a separate SDA dongle.

Both RX420(RDP) and RX-RDP+ thin clients support AVD features.

vSpace Pro LTS:

• RX300
• L-series (L250, L300, L350)
• MX-series (MX100D, MX100S)
• M-series (M300)
• vSpace Pro Client for Windows and Chromebook 

vSpace Pro Enterprise:

• All vSpace Pro LTS supported devices. 
• RX420(RDP) and RX-RDP+ 
• EX500 and other devices running LEAF OS 

vSpace Pro LTS:

• RX300
• L-series (L250, L300, L350)
• MX-series (MX100D, MX100S)
• M-series (M300)
• vSpace Pro Client for Windows and Chromebook 

vSpace Pro Enterprise:

• All vSpace Pro LTS supported devices. 
• RX420(RDP) and RX-RDP+ 
• EX500 and other devices running LEAF OS 

The new UXP Turbo protocol delivers an enhanced desktop experience with PC-like performance for 3D rendering, browser scrolling, video playback and multimedia-intensive applications.

UXP Turbo works with vCAST providing higher quality video streaming without CPU bottlenecks.

UXP Turbo saves CPU resources by enabling GPU support

Supported on RX300, RX-RDP+, RX420(RDP) and LEAF OS devices.

UXP Turbo brings next-generation performance for vSpace Pro Enterprise servers on Windows 10, Windows 11 or Windows Server 2022.

The AVD support for RX420(RDP) and RX-RDP+ thin clients can be obtained through firmware update (version 1.10.10 or higher). To access the latest firmware image, please visit our software download page.

NComputing is an official Microsoft AVD partner. NComputing integrated the official Linux AVD software development kit into the RX-series thin client firmware to deliver an easy-to-use, secure, high-performance, and affordable AVD endpoint solution.

• Premium performance and native dual display
• Multimedia enhancement through Microsoft RemoteFX
• Microsoft WVDMicrosoft RDSVERDE VDIRemote Access, and vSpace Pro Enterprise desktop virtualization support
• Native Microsoft WVD SDK integration for optimized performance
• NComputing vCAST Streaming technology with SuperRDP software (separate license required)
• Broad USB peripheral support
• Integrated PMC Device Management software
• Flexible deployment through Ethernet or built-in 2.4/5GHz Wi-Fi
• Low cost of ownership and low power consumption

SuperRDP Server Pack is an optional software add-on to your Windows host machine, powered by NComputing vCAST Streaming technology.

vCAST Streaming, supported by RX420(RDP), RX-RDP and RX300 thin clients, reduces the overall server-side CPU usage for web videos like YouTube, Vimeo and local media content without the need for expensive GPUs. 

By conserving server-side hardware resources and bandwidth, SuperRDP enables more concurrent user sessions to be run at the same time while ensuring the same high level of HD video streaming experience.

Separate license is required for NComputing SuperRDP Server Pack. The license is based on a per-server basis.

The RX420(RDP) is easily configured and managed using the integrated PMC Device Management software by NComputing. An admin can remotely manage RX420(RDP) devices over local and wide-area networks, including locations behind firewalls and NAT-routers through an easy-to-use, web-based user interface. PMC comes with automatic discovery, check-in and configuration provisioning of new devices making the deployment easy.

Administrators setup device profiles complete with all settings and configurations, then push the profile to individual or grouped devices. Only a few clicks are needed to schedule device firmware updates, access the summary dashboard or view the detailed event logging. Users are always up-to-date with the latest technology.

Yes, RX420(RDP) supports native dual display. 

Two micro-HDMI ports support either a single display with resolutions up to 4K @60Hz or dual display

configurations of up to 4k@30Hz. NComputing recommends 2560x1600 @60Hz max resolution for

Microsoft RDP with RemoteFX.

Width: 76 mm / 3 inches, Depth: 93 mm / 3.7 inches, Height: 30 mm /1.2 inches. It can fit smoothly in your pocket. It consumes less than 15W of power.

RX420(RDP) comes with a perpetual PMC Device Management Software license for that device, a 1-year hardware warranty, and first-year AMP for RX420(RDP) for firmware and PMC software maintenance update.

VESA mount kit and power supply are included.

Optional SuperRDP Server Pack license to allow for vCAST video streaming in RDP session.  The following is the SKU number:

SuperRDP-PREM-VC-P: SuperRDP Server License (per server). vCAST function for RDP mode (for Microsoft Server). Perpetual license, 3 years free SW update, For RX-RDP, RX420(RDP) or RX300 RDP mode

Optional AMP for RX420(RDP) subscription to receive subsequent year software maintenance update and enhanced support. The following are the SKU numbers:

NC-AMP-RXRDP-1A: Additional 1 Yr AMP for RX-RDP/RX420(RDP) (Premium techsupport, SW maintenance update for Firmware and Device management tool (PMC))

NC-AMP-RXRDP-2A: Additional 2 Yr AMP for RX-RDP/RX420(RDP) (Premium techsupport, SW maintenance update for Firmware and Device management tool (PMC))

NC-AMP-RXRDP-3A: Additional 3 Yr AMP for RX-RDP/RX420(RDP) (Premium techsupport, SW maintenance update for Firmware and Device management tool (PMC))

NC-AMP-RXRDP-4A: Additional 4 Yr AMP for RX-RDP/RX420(RDP) (Premium techsupport, SW maintenance update for Firmware and Device management tool (PMC))

The NComputing SuperRDP server pack and AMP for RX420(RDP) are available through your NComputing resellers.

The warranty for the RX420(RDP) is one year from the time of registration in the NComputing Management Portal. An optional extended hardware warranty is available and can be purchased through an NComputing reseller or via the NComputing Management Portal with a credit card or PayPal. 

The extended warranty is only eligible for RX420(RDP) devices that are already under warranty and must be applied to a specific device. Once the extended warranty has been allocated to a device, it cannot be changed/removed.

Admins can log in to the NComputing Management Portal --> My Devices and click the ‘Serial No.’ of the device for the details. Automated email reminders will be sent approximately 30 days prior to the current device warranty expiration date.

Each RX420(RDP) device comes with a 1-year subscription to AMP for RX420(RDP). This allows the device to receive firmware updates applied locally or pushed from NComputing PMC Endpoint Management Software. When AMP for RX420(RDP) expires the device can no longer receive firmware updates. Subscription to AMP for RX420(RDP) must be purchased and applied to the device in order to once again be able to push firmware updates from PMC.

An active AMP license must be maintained to receive the described benefits. Renewing an expired AMP license is applied retroactively to the date that the previous license expired.

There are multiple benefits that come with registering your devices with the NComputing Management Portal:

• Registration automatically enables device management using PMC Endpoint Manager.
• Unlock the 1-year bundled software maintenance update subscription (Device AMP) that comes with your purchase to access future firmware updates.
• Extend the hardware warranty - registration extends the standard 1-year warranty from the date of manufacture to 1-year from the date of first use (not to exceed 18 months from the date of manufacture).
• Expedited hardware warranty claims.
• Maintain a comprehensive list devices through the NComputing Management Portal.
• Flag a device as "lost" if the device is misplaced or stolen. This can help prevent unauthorize use. Stolen devices that have been flagged as "lost" cannot be registered or managed (e.g., through PMC Endpoint Manager, warranty extension, or RMA claims).
• Quickly determine warranty and AMP status.

Learn how to register your devices.

AMP for RX420(RDP) is a software maintenance and support program provided by NComputing to allow RX420(RDP) devices to receive the latest firmware updates. Each device must have its own current AMP for RX420(RDP) license to continue to receive firmware updates.

Yes. RX420(RDP) requires the purchase of vSpace Pro Client connection license (vSpacePro-SW-1A) to connect to vSpace Pro Enterprise Edition. It is not compatible with vSpace Pro LTS.

No. Only the RX300 thin client can optionally boot into the Raspbian desktop mode.

RX420(RDP) firmware can be obtained from the NComputing software download page. During the first year (after registration) the firmware can be applied directly to the device (using FTP or web URL) or pushed from the NComputing PMC Device Management Software. After the first year the device can only receive firmware updated from NComputing PMC Device Management Software if the device has an active AMP for RX420(RDP) software maintenance update license.

The RX-RDP+ and RX420(RDP) support the following VPNs

• OpenVPN
• OpenConnect VPN
• PPTP
• IPSec (L2TP and IKEv2)
• FortiClient SSL VPN

The RX-RDP+ and RX420(RDP) support the following VPNs

• OpenVPN
• OpenConnect VPN
• PPTP
• IPSec (L2TP and IKEv2)
• FortiClient SSL VPN