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RX420(RDP)

Yes. RX420(RDP) requires the purchase of vSpace Pro Client connection license (vSpacePro-SW-1A) to connect to vSpace Pro Enterprise Edition. It is not compatible with vSpace Pro LTS.

AMP for RX420(RDP) is a software maintenance and support program provided by NComputing to allow RX420(RDP) devices to receive the latest firmware updates. Each device must have its own current AMP for RX420(RDP) license to continue to receive firmware updates.

Each RX420(RDP) device comes with a 1-year subscription to AMP for RX420(RDP). This allows the device to receive firmware updates applied locally or pushed from NComputing PMC Endpoint Management Software. When AMP for RX420(RDP) expires the device can no longer receive firmware updates. Subscription to AMP for RX420(RDP) must be purchased and applied to the device in order to once again be able to push firmware updates from PMC.

Admins can log in to the NComputing Management Portal --> My Devices and click the ‘Serial No.’ of the device for the details. Automated email reminders will be sent approximately 30 days prior to the current device warranty expiration date.

The warranty for the RX420(RDP) is one year from the time of registration in the NComputing Management Portal. An optional extended hardware warranty is available and can be purchased through an NComputing reseller or via the NComputing Management Portal with a credit card or PayPal. 

The extended warranty is only eligible for RX420(RDP) devices that are already under warranty and must be applied to a specific device. Once the extended warranty has been allocated to a device, it cannot be changed/removed.

Optional SuperRDP Server Pack license to allow for vCAST video streaming in RDP session.  The following is the SKU number:

SuperRDP-PREM-VC-P: SuperRDP Server License (per server). vCAST function for RDP mode (for Microsoft Server). Perpetual license, 3 years free SW update, For RX-RDP, RX420(RDP) or RX300 RDP mode

Optional AMP for RX420(RDP) subscription to receive subsequent year software maintenance update and enhanced support. The following are the SKU numbers:

RX420(RDP) comes with a perpetual PMC Device Management Software license for that device, a 1-year hardware warranty, and first-year AMP for RX420(RDP) for firmware and PMC software maintenance update.

VESA mount kit and power supply are included.

Width: 76 mm / 3 inches, Depth: 93 mm / 3.7 inches, Height: 30 mm /1.2 inches. It can fit smoothly in your pocket. It consumes less than 15W of power.

Yes, RX420(RDP) supports native dual display. 

 

Two micro-HDMI ports support either a single display with resolutions up to 4K @60Hz or dual display

configurations of up to 4k@30Hz. NComputing recommends 2560x1600 @60Hz max resolution for

Microsoft RDP with RemoteFX.

Click here to learn more about NComputing PMC Endpoint Management solution.

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