Tickets.com, the world’s largest and most popular event ticketing source, selected NComputing N-series thin client solution to deliver superior customer service and support, while lowering total cost of ownership and enhancing their infrastructure. Tickets.com invested in market-leading and complementary virtualization solutions, including NComputing N-series and Citrix XenDesktop, to improve inefficiencies in system performance and configurations, PC patching and maintenance and PCI compliance.

Tickets.com initially implemented 100 N-series devices with two Major League Baseball clubs in California. Installation took less than one day with immediate results and the investment was soon expanded. Today, it takes booth ticket sellers only 40 seconds to restart their systems after work has been done to the network, half as long as before, which is critical when patrons are waiting at a ticket window.