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Product Lifecycle Definitions
NComputing products are governed by lifecycle phases. The definitions of these phases are stated below.
Notice of Status Change (NSC) is the date on which NComputing publicly communicates the specific dates for various product lifecycle milestones of a product to its channel partners: Last-Time-Buy (LTB), End of Support (EOS), and End of Life (EOL).
A NSC will be typically announced 60-90 days prior to the next lifecycle milestone. However, NComputing reserves the right to change the timeframe at its sole discretion based on business needs or technical risk for customers.
This is the date when a new product release may be ordered and/or downloadable in all applicable delivery methods and worldwide geographies.
This is the date when a specific hardware or software product will no longer be available for purchase by NComputing channel partners.
If customers wish to purchase Support and Subscription (SnS) for the LTB software product, or Extended Hardware Warranty or Advance Hardware Replacement for the LTB hardware product, the purchase has to be made before the LTB date.
This is the date when NComputing ceases all support for the affected product.
This is the End-of-Life date for the affected product. This is the date when NComputing stops maintaining or accepting in, or out of, warranty RMA requests for the affected product. For any unaddressed issue, an upgrade path or migration to the latest version or product replacement is recommended.
Product | Note | Notice of Status Change (NSC) | Last Time to Buy (LTB) | End of Support (EOS) | End of Life (EOL) |
---|---|---|---|---|---|
CX110 |
EOS is dictated by Chrome OS Auto Update Expiration (AUE) schedule. |
September 1, 2018 | December 29, 2017 | June 1, 2020 | December 31, 2019 |
L130 | February 05, 2016 | June 30, 2015 | June 30, 2015 | June 30, 2018 | |
L230 | February 05, 2016 | June 30, 2015 | June 30, 2015 | June 30, 2018 | |
L250 | June 30, 2023 | June 30, 2023 | December 31, 2026 | March 31, 2027 | |
L300 | January 1, 2024 | March 31, 2024 | December 31, 2026 | March 31, 2027 | |
L350 | June 30, 2023 | June 30, 2023 | December 31, 2026 | March 31, 2027 | |
M300 | December 7, 2016 | December 31, 2017 | June 30, 2018 | June 30, 2020 | |
MX100 | December 23, 2022 | December 31, 2022 | June 30, 2025 | June 30, 2026 | |
N400 | December 7, 2016 | November 30, 2016 | December 30, 2017 | December 30, 2019 | |
N500 | October 20, 2017 | November 30, 2017 | December 31, 2018 | December 31, 2020 | |
N500W | October 20, 2017 | November 30, 2017 | December 31, 2018 | December 31, 2020 | |
N600 | October 20, 2017 | December 31, 2017 | December 31, 2018 | December 31, 2020 | |
RX-HDX | December 29, 2021 | December 29, 2021 | July 1, 2021 | June 30, 2025 | |
RX-HDX+ | October 2, 2023 | June 30, 2024 | June 30, 2025 | March 31, 2027 | |
RX-RDP | December 29, 2021 | December 29, 2021 | June 30, 2024 | June 30, 2025 | |
RX300 | June 30, 2023 | June 30, 2023 | December 31, 2026 | March 31, 2027 | |
RX420(IGEL) | March 1, 2024 | June 30, 2024 | June 30, 2025 | June 30, 2026 | |
RX420(STDK) | March 1, 2024 | June 30, 2024 | June 30, 2025 | June 30, 2026 | |
U170 | December 7, 2016 | December 30, 2013 | December 30, 2016 | December 30, 2016 | |
X300 | January 26, 2016 | December 30, 2010 | December 30, 2013 | January 31, 2016 | |
X350 | December 7, 2016 | March 31, 2016 | March 31, 2016 | March 31, 2019 | |
X550 | December 7, 2016 | June 30, 2017 | June 30, 2017 | June 30, 2020 |
Product | Note | Notice of Status Change (NSC) | Last Time to Buy (LTB) | End of Support (EOS) | End of Life (EOL) |
---|---|---|---|---|---|
NCT-2000-XP | October 20, 2017 | N/A | December 31, 2007 | January 31, 2018 | |
Verde 7.X | NSC EOL VERDE VDI 7.X | January 1, 2017 | March 31, 2020 | March 31, 2022 | |
VERDE 8.1 | NSC | N/A | April 14, 2019 | April 14, 2019 | |
VERDE 8.2.1 | NSC | N/A | December 18, 2019 | December 18, 2019 | |
VERDE 8.2.2 | NSC | N/A | March 26, 2020 | March 26, 2020 | |
VERDE 8.2.3 | NSC | N/A | August 15, 2020 | August 15, 2020 | |
VERDE 8.2.4 | NSC | N/A | December 6, 2021 | December 6, 2021 | |
VERDE 8.2.6 | NSC | N/A | May 19, 2022 | December 19, 2022 | |
VERDE 8.2.7 | NSC | N/A | May 21, 2023 | May 21, 2023 | |
VERDE 8.2.8 | NSC | N/A | December 31, 2023 | June 30, 2025 | |
vSpace 4.x |
New server registration no longer available after July 1, 2020 |
October 20, 2017 | N/A | December 31, 2011 | January 31, 2018 |
vSpace 6.x for L-series |
New server registration no longer available after July 1, 2020 |
October 20, 2017 | N/A | May 31, 2014 | December 31, 2020 |
vSpace 7.x |
New server registration no longer available after June 30, 2019 |
October 20, 2017 | N/A | August 8, 2013 | January 31, 2018 |
vSpace 8.x |
New server registration no longer available after June 30, 2019 |
October 20, 2017 | N/A | August 10, 2016 | January 31, 2018 |
vSpace for Linux 4.x | December 31, 2023 | December 31, 2023 | September 30, 2024 | September 30, 2024 | |
vSpace Management Center 3.2 (or earlier) | June 28, 2013 | N/A | September 28, 2013 | September 28, 2013 | |
vSpace Pro 10.x |
New online server registration no longer available after June 30, 2019. |
April 30, 2019 | N/A | July 1, 2019 | July 1, 2019 |
vSpace Pro 11.0, 11.1, 11.2 |
New server registration no longer available after June 30, 2019 |
April 30, 2019 | N/A | July 1, 2019 | July 1, 2019 |
vSpace Pro Client for Chromebook | December 10, 2023 | December 31, 2023 | March 31, 2024 | June 30, 2024 |
Current products
The following products are currently available or have not entered into a sunset status.
Software | Hardware |
---|---|
vSpace Pro Enterprise |
L400 RX300+ RX-RDP+ RX-HDX+ EX500 RX420(HDX) | RX440(HDX) RX420(IGEL) | RX440(IGEL) RX420(RDP) | RX440(RDP) RX420(VSPACE) |