The VERDE support report collects system information and all log files and generates a .tar or .zip file. The report can be generated from the VERDE Menu or from the command line:
/usr/lib/verde/bin/verde-support-report
Use --help for options.
If saved to removable media, the support report files are uniquely named with the host name or IP of the server, date, and time stamp that the snapshot was taken, such as:
VERDE-Support-Report-<hostname>-<date_stamp>-<time_stamp>.tgz